1. Shipping and Delivery
1.1. Shipping and delivery services are provided by third party organisations.
1.2. Katling always ensures the quality of its service providers to deliver goods in the most efficient manner.
1.3. The Shipping Time varies with the shipping location, product type, product origin and inventory model(Internal Stock, Drop Shipping, Affiliate). Typical shipping time can be between 15 to 21 days from the date of order.
1.4. While we expect our service providers to deliver the goods without damage and within standard delivery times, the occurrence of delays or handling errors cannot be ruled out. At the time of such an event, customers will be notified at the most appropriate time.
1.5. An accurate shipping cost can only be determined at check-out depending on the characteristics of the purchased products.
1.6. Shipping cost discounts or free shipping may be applicable for selected items, or specific locations or purchase costs. The most current information shall be displayed in the web pages regarding the offer.